Resolve incidents with speed. Prove every solution.

Integrated ticket queues, unified ticketing, instant LivePod resolution rooms, and silent time tracking that turns support into customer loyalty.

check_circle Zero invasive spy software
check_circle Integrated billing
check_circle Zero screen surveillance
terminal it-support-hub / incident-escalation
5 Agents Active
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High Priority P1 04m 12s Remaining

SSO Login Loop - Okta SAML

Enterprise tenant 'Acme-Fintech' experiencing token expiration bounce on chrome v124.

AuthTokenMismatch: 401_UNAUTH Attached Replay (0:28s)
Ticket #8492 Auto-Timer: 18m 42s
LivePod Active Screen Share

Webhook Latency Spike

VIP client CTO in peer-to-peer room diagnosing payload signature verification issue.

CTO
Customer Screen Share
Zero recording storage · P2P
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3 Participants Timer Linked
verified Deadline Met (11m MTTR) Resolved

Database Shard Sync Delay

Resolved via patch 2.4.1. Hours credited automatically to service contract.

Billable Focus Log: 1h 14m billable
CSAT: 5/5 ⭐ Jira #ENG-9102 Closed
sync Real-time sync engine: 12ms WebSocket heartbeat · No keyloggers installed

Everything IT and support teams need to resolve incidents at record speed.

Stop juggling fragmented ticketing tools, meeting software, and manual timesheets. TimeDodo unites tasks, whiteboards, and drop-in war rooms into one spatial workspace.

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PILLAR 01

Unified Workspaces

Organize incoming requests, tasks, and projects on fully customizable boards. Everything your team needs to stay aligned in one view.

Custom workflows Drag & drop tracking
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PILLAR 02

Silent Deep-Work Timers

Track billable or project hours silently in the background. Zero keystroke logging ensures a professional environment built on trust.

Background tracking Zero surveillance
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PILLAR 03

Drop-in LivePod Rooms

Jump into an audio or video room with your team instantly. Screen share to collaborate together with zero calendar invite overhead.

Instant audio rooms Screen sharing
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PILLAR 04

Integrated Whiteboards

Map out plans, brainstorm ideas, and sketch workflows visually using the integrated spatial whiteboard canvas.

Visual planning Attached to workspace

From customer report to verified resolution.

Eliminate ambiguity at each stage with structured spatial handoffs.

01

Triage & Assign

New requests and tasks enter the workspace and are assigned to the appropriate team members.

PHASE 01
02

Focused Work

Team members pick up their assigned tasks and start silent timers. No micromanagement, just focused work.

PHASE 02
03

Live Collaboration

Need to brainstorm or review? Jump into the project's zero-latency audio room with 1-click multiplayer screen sharing.

PHASE 03
04

Complete & Report

Mark the task as Done. All tracked hours are automatically aggregated into reports and client invoices.

PHASE 04
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Empower Support Specialists Without Surveillance

We believe technical support teams perform best when armed with deep tasks, not invasive screenshot monitors. TimeDodo empowers IT specialists to resolve complex issues with dignity and undeniable verification.

✓ Zero Keystroke Logging · ✓ Zero Screen Grabbing · ✓ 100% Team Privacy

Resolve incidents faster today.

Join over 1,200+ IT teams, customer support squads, and high-velocity ops desks tracking support with trust.

Instant workspace setup · No credit card required